Sales

Spot customers going quiet before they're gone

Customers who stop ordering at their usual rhythm are highlighted for reps and managers, so someone calls before the account is lost.

For
SalesOwner

Part of OMS → · Sales Rep App →

01

Based on their own rhythm

Weekly buyers flagged after a missed week.

Inactive customer alerts: point 1
02

Shown where reps work

In OMS and the sales app.

Inactive customer alerts: point 2
03

Act straight away

Plan a visit, call or send an offer.

Inactive customer alerts: point 3

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See inactive customer alerts on your own orders

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